At BHL Sports, we are committed to delivering your orders efficiently and providing a reliable service experience. This policy outlines our shipping process, delivery times, and service terms.
1. Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays)
- Orders placed after 5 PM (PKT) may be processed the next business day
- You will receive a confirmation email once your order is placed
2. Shipping Destinations
We currently ship to:
- United Kingdom
- Europe
- Selected international locations
If your country is not listed, please contact us at info@bhlsports.com.
3. Delivery Times
Estimated delivery times:
- United Kingdom: 5–10 business days
- Europe: 7–12 business days
- International: 10–15 business days
Please note that delivery times may vary due to customs, holidays, or courier delays.
4. Shipping Costs
- Shipping costs are calculated at checkout based on your location and order size
- Free shipping promotions may be offered from time to time
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- You can track your order through the courier’s website
6. Customs, Duties & Taxes
- International orders may be subject to customs duties and taxes
- These charges are the responsibility of the customer
- BHL Sports is not responsible for delays caused by customs
7. Failed Delivery & Incorrect Address
- Please ensure your shipping details are correct
- We are not responsible for orders shipped to incorrect addresses provided by the customer
- Additional charges may apply for re-delivery
8. Lost or Delayed Shipments
If your order is delayed or lost:
- Contact us at info@bhlsports.com
- We will work with the courier to resolve the issue
- Claims for lost items must be made within 7 days of the expected delivery date
9. Service Commitment
At BHL Sports, we aim to:
- Provide high-quality products
- Ensure timely communication
- Resolve customer issues quickly and fairly
10. Contact Us
For any shipping or service-related inquiries:
BHL Sports
Email: info@bhlsports.com
Phone: +92 334 4495979
By placing an order with us, you agree to this Shipping & Service Policy.