At BHL Sports, we want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.
1. Returns
You may return an item within 14 days of receiving your order if:
- The item is unused, unworn, and in original condition
- All original tags and packaging are intact
To initiate a return, please contact us at info@bhlsports.com with your order details.
2. Non-Returnable Items
The following items cannot be returned:
- Custom or personalized products
- Items that have been used or damaged by the customer
- Clearance or sale items (unless faulty)
3. Refunds
Once we receive and inspect your returned item:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed within 5–10 business days
- Refunds will be issued to your original payment method
4. Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at info@bhlsports.com.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost returns
6. Faulty or Incorrect Items
If you receive a defective or incorrect item:
- Contact us within 48 hours of delivery
- Provide photos of the issue
- We will arrange a replacement or full refund at no extra cost
7. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your card provider or bank
- If the issue persists, contact us at info@bhlsports.com
8. Contact Us
For any return or refund queries, please contact:
BHL Sports
Email: info@bhlsports.com
Phone: +92 334 4495979
By purchasing from our website, you agree to this Return & Refund Policy.